Contact

Contact Us

We'd love to hear from you.

Whether you have a question about an order, need help with your account, want support with a listing, or simply want to learn more about Stra, our team is here to help.

Customer Support

For order issues, account questions, delivery concerns, disputes, or general platform support, please contact us at:

Business & Partnerships

For partnerships, brand collaborations, media, or business-related enquiries, reach out to:

Seller & Platform Assistance

If you need help with listing approval, verification, promotions, or seller-related questions, contact:

Visit or Write to Us
Business Address

Plot 104 Emmanuel Adiele Street, off Mike Akhigbe Way, Jabi, Abuja

Business Address

Mulliner Towers, Ikoyi, Lagos 106104, Lagos

Office Address

Living, Marina Gate, D94 M Floor, Jumeirah, Dubai Marina, Dubai, United Arab Emirates

RESPONSE
Response Time

We aim to respond to most enquiries as quickly as possible during business hours. Response times may vary depending on the nature of the request, transaction volume, or whether a matter requires review by our support, logistics, payments, or trust & safety teams.

Thank you for reaching out to Stra.